Netintelligence

Company
iomart Ltd.
Version
n/a
Devices supported
Computer
Operating system
Windows 7
Windows Vista
Windows XP
Price *
19.99 €
Language of interface
english
Test date
SIP Bench III, 1st test cycle, Summer 2013

*Prices might change according to the latest company offers

EFFECTIVENESS

Effectiveness could not be tested due to the inavailablity of the Netintelligence server for a longer period.



USABILITY

Installation of the tool: The installation process is short and generally comprehensible. The installer does not provide advanced options and cannot be influenced with regard to kind or amount of information. The process is overall consistent, but it does not fully satisfy users' expectations as, for example, the design is based on old OS standards.
Configuration of the tool: The configuration process is overall comprehensible, partly the user isn't sure what input has to be made. The process contains some inconsistencies and does not fully satisfy users' expectations in this point. There are barely any options to influence or individualise the process. The design could be improved with regards to the common standard.
Usage of the tool: The tool provides a few options to react, when a website has been blocked, but these are mainly addressed to parents and not to children. The alert message is not worded with respect to children's capability of understanding. The reporting is comprehensible and provides graphical output.

Usability of the installation process: 1.7
Usability of the configuration process: 2.6
Usability of the usage of the product: 2.7


Overall score for usability: 2.5 out of 4 points


FUNCTIONALITY

The customization offers the parent the possibility to choose among different types of configuration: managed (filter opteration) and safe (white list only). The filtering can be customised, by checking "content" category to be blocked, or indicating specific URLs to be blocked (creation of a black list) or allowed (creation of a white list) by the filter regardless the content categories.

It is possible to prevent the user from accessing the Internet or the computer selectively. The tool is able to block the access to Social Networking.

The possibility to search with potentially harmful keywords is prevented by the tool directly (keywords black list) and you can also enable safe search. Time restriction is also possible.



SECURITY

Security could not be tested due to the inavailablity of the Netintelligence server for a longer period.



DETAILED FUNCTIONALITY

Area of needFunctionalitySpecific issuesAssessment
Management Management of User profiles Create several profiles Yes
Remote Management Manage on various devices Yes
Monitoring Remote access to monitoring Yes
Filtering Customisation Topics Customisation of Filtering Topics Yes
URLs White List Restrict Browsing to White List Yes
Default White List Yes
Modification OR Creation Yes
URLs Black List Creation of User's own Black List Yes
Keywords Keywords Default Black List No
Default White List No
Creation of a User's Black List No
Creation of a User's White List No
Time Time Limit Settings Set a specific time frame or web access duration Yes
Blocking Message Type Ask for unblocking by parents No
Redirect to safe resources No
Usage Restriction Web Block Access Yes
Monitor Access Yes
Safe search Availability Yes
Social Networks Block Access Yes
Monitor Usage No
Personal data Provision Block No
Streaming Block Access No
Monitor Access No
P2P Block the application Yes
Monitor Downloads No
Skype Block chat No
Block video chat No
Monitor No
Prevent new Contact No
Windows Life Messenger Block chat No
Block video chat No
Monitor No
Prevent new Contact No
Email Block email client and/or webmail access No

DETAILED USABILITY FINDINGS


Yes / No
I: installation in 3 steps or lessNo
I: choice of installation for beginners or advanced usersNo

C: different degrees of strength for the filteringNo
C: different content criteria for the filteringYes
C: option to transfer filter configurations between target usersYes
C: option to transfer filter configurations between devicesNo
C: overall comprehensible configurationNo
C: overall conformity with user expectationsYes
C: overall easy to learnNo

U: alert message in a child friendly languageNo
U: option to customise the reaction in case of blockingYes
U: overall easily operable and comprehensible reportingYes

DETAILED SECURITY FINDINGS

The Tool prevents the user from by-passing the filter by:Yes / No
Using the IP address instead of the URLn/a
Using an alternative browsern/a
Changing time and date settings*n/a
Disabling or uninstalling the software without a password*n/a
Closing the filtering tool trough the Task Managern/a
Using a proxy instead of a direct connection to the Internetn/a
Accessing the web-pages through the Google Cachen/a
Reaching a website through translation sitesn/a
Renaming a blocked applicationn/a
Using Safe Moden/a
Filtering Content personalised by usern/a
Filtering Content evolving through timen/a
Filtering Multimedia contentn/a
Filtering outbound contentn/a


Funded by
Logo: EUEuropean Commission


Partners:
Cybion Online Business Intelligence

Stiftung Digitale Chancen

coordinated by:
Innova - Technology Transfer and Valorisation



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