Qustodio

Company
Qustodio LLC
Version
150.4.1598.0
Devices supported
Computer
Operating system
Mac OS X
Windows 7
Windows 8
Windows Vista
Windows XP
Price *
free of charge
Language of interface
english, french, italian, portuguese, spanish
Test date
SIP Bench III, 3rd test cycle, Summer 2014

*Prices might change according to the latest company offers

EFFECTIVENESS

The overall effectiveness score is fair on adult content and very weak on other harmful content.
There is no major difference in effectiveness between teenagers and children.
There is no major difference in effectiveness between web and web 2.0.
There is no major difference in effectiveness among the different languages.
Effectiveness score with adult content filtering for users up to 12 year old: 2.2
Effectiveness score with other harmful content filtering for users up to 12 year old: 0.0
Effectiveness score with adult content filtering for users 13 years and older: 2.4
Effectiveness score with other harmful content filtering for users 13 years and older: 0.0
Effectiveness score for users up to 12 year old: 1.1 out of 4 points
Effectiveness score for users 13 years and older: 1.2 out of 4 points


USABILITY

Installation of the tool: Thanks to its context-sensitive explanations and the guided first steps with the configuration the installation process is comprehensible. . A tutorial is offered to help the user and the design is overall appealing.
Configuration of the tool: The dashboard is clearly arranged thus the configuration process can be done easy. Various options fulfill the user expectations and the possibilities to individualize the filtering process. The design is overall appealing.
Usage of the tool: The reporting is very detailed and shown in various statistics. Even the information about the time the user spends at sites is given. The alert message is designed appealingly and offers a redirect to a safe resource.

Usability of the installation process: 3.0
Usability of the configuration process: 3.4
Usability of the usage of the product: 2.6


Overall score for usability: 3.1 out of 4 points


FUNCTIONALITY

The software works on various platforms for PC and Mac and also on mobile devices with iOS and Android. It offers various functions to protect children from bad things online. Parents can create several profiles, also black/white lists and set up a time restriction for usage limits. It is possible to customize filtering or activate safe search to show only child safe content. Furthermore it is possible to monitor the children's activities in the web. The filter offers the function to block webmail, social networks and streaming. As the software can be managed on various devices, it is possible to monitor the activities remotely. The alert message shows a redirect to a safe resource.


SECURITY

The tool resisted to the main hacking attempts to by-pass it.
Overall score for security: 4 out of 4 points


DETAILED FUNCTIONALITY

Area of needFunctionalitySpecific issuesAssessment
Management Management of User profiles Create several profiles Yes
Remote Management Manage on various devices Yes
Monitoring Remote access to monitoring Yes
Filtering Customisation Topics Customisation of Filtering Topics Yes
URLs White List Restrict Browsing to White List Yes
Default White List No
Modification OR Creation Yes
URLs Black List Creation of User's own Black List Yes
Keywords Keywords Default Black List No
Default White List No
Creation of a User's Black List No
Creation of a User's White List No
Time Time Limit Settings Set a specific time frame or web access duration Yes
Blocking Message Type Ask for unblocking by parents No
Redirect to safe resources Yes
Usage Restriction Web Block Access Yes
Monitor Access Yes
Safe search Availability Yes
Social Networks Block Access Yes
Monitor Usage Yes
Personal data Provision Block No
Streaming Block Access Yes
Monitor Access No
P2P Block the application No
Monitor Downloads No
Skype Block chat No
Block video chat No
Monitor No
Prevent new Contact No
Windows Life Messenger Block chat No
Block video chat No
Monitor No
Prevent new Contact No
Email Block email client and/or webmail access Yes

DETAILED USABILITY FINDINGS


Yes / No
I: installation in 3 steps or lessNo
I: choice of installation for beginners or advanced usersNo

C: different degrees of strength for the filteringNo
C: different content criteria for the filteringYes
C: option to transfer filter configurations between target usersNo
C: option to transfer filter configurations between devicesYes
C: overall comprehensible configurationYes
C: overall conformity with user expectationsYes
C: overall easy to learnYes

U: alert message in a child friendly languageNo
U: option to customise the reaction in case of blockingNo
U: overall easily operable and comprehensible reportingYes

DETAILED SECURITY FINDINGS

The Tool prevents the user from by-passing the filter by:Yes / No
Using the IP address instead of the URLYes
Using an alternative browserYes
Changing time and date settings*Yes
Disabling or uninstalling the software without a password*Yes
Closing the filtering tool trough the Task ManagerYes
Using a proxy instead of a direct connection to the InternetYes
Accessing the web-pages through the Google CacheYes
Reaching a website through translation sitesYes
Renaming a blocked applicationYes
Using Safe ModeYes
Filtering Content personalised by userNo
Filtering Content evolving through timeNo
Filtering Multimedia contentNo
Filtering outbound contentNo


Funded by
Logo: EUEuropean Commission


Partners:
Cybion Online Business Intelligence

Stiftung Digitale Chancen

coordinated by:
Innova - Technology Transfer and Valorisation



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