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Trend Micro Online Guardian
- Company
- Trend Micro Incorporated
- Version
- n/a
- Devices supported
- Computer
- Operating system
- Windows 7
Windows Vista
Windows XP - Price *
- 49.95 €
- Language of interface
- english
- Test date
- SIP Bench III, 2nd test cycle, Winter 13/14
EFFECTIVENESS
The overall effectiveness score is fair on adult content and very weak on other harmful content.
There is no major difference in effectiveness between teenagers and children.
There is no major difference in effectiveness between web and web 2.0.
There is no major difference in effectiveness among the different languages.
There is no major difference in effectiveness between teenagers and children.
There is no major difference in effectiveness between web and web 2.0.
There is no major difference in effectiveness among the different languages.
Effectiveness score with adult content filtering for users up to 12 year old: 2.2
Effectiveness score with other harmful content filtering for users up to 12 year old: 0.0
Effectiveness score with adult content filtering for users 13 years and older: 2.4
Effectiveness score with other harmful content filtering for users 13 years and older: 0.0
Effectiveness score with other harmful content filtering for users up to 12 year old: 0.0
Effectiveness score with adult content filtering for users 13 years and older: 2.4
Effectiveness score with other harmful content filtering for users 13 years and older: 0.0
Effectiveness score for users up to 12 year old: 1.1 out of 4 points
Effectiveness score for users 13 years and older: 1.2 out of 4 points
Effectiveness score for users 13 years and older: 1.2 out of 4 points
USABILITY
Installation of the tool: The installation of the tool is combined with the configuration process. The installation itself is very short and quite easy. The installation shows a few inconsistencies, e.g. in the language of the user interface or different names for functions. The installer does not provide advanced options and cannot be influenced with regard to kind or amount of information. The design is based on the windows operating system.
Configuration of the tool: The configuration process is mostly comprehensible and generally easy to learn. The process is generally consistent. The process can be influenced with regard to different filter tasks and the kind of information can be influenced in an adequate way. The overall look and feel is appealing and joyful.
Usage of the tool: The product provides no options to react when a web site has been blocked. The alert message cannot be customised and is not worded with respect to children's capability of understanding. The reporting is well comprehensible.
Usability of the installation process: 2.1
Usability of the configuration process: 3.2
Usability of the usage of the product: 2.3
Overall score for usability: 2.7 out of 4 points
FUNCTIONALITY
Customize of the webpage filtering is possible by by default age profile or by individual choice of content categories. The parent can indicate specific URLs to be blocked (creation of a black list) or allowed (creation of a white list) by the filter despites the selected categories. It is possible to block pages or the user communication activities when containing specific keywords. It is possible to monitor web 2.0 applications like Facebook, Twitter, Windows Life Messenger or YouTube.
SECURITY
The low rate results from the possibility for the user to by-pass the tool using an alternative browser
Overall score for security: 0 out of 4 points
DETAILED FUNCTIONALITY
| Area of need | Functionality | Specific issues | Assessment |
|---|---|---|---|
| Management | Management of User profiles | Create several profiles | Yes |
| Remote Management | Manage on various devices | Yes | |
| Monitoring | Remote access to monitoring | Yes | |
| Filtering Customisation | Topics | Customisation of Filtering Topics | Yes |
| URLs White List | Restrict Browsing to White List | No | |
| Default White List | No | ||
| Modification OR Creation | Yes | ||
| URLs Black List | Creation of User's own Black List | Yes | |
| Keywords | Keywords | Default Black List | No |
| Default White List | No | ||
| Creation of a User's Black List | Yes | ||
| Creation of a User's White List | No | ||
| Time | Time Limit Settings | Set a specific time frame or web access duration | Yes |
| Blocking Message | Type | Ask for unblocking by parents | No |
| Redirect to safe resources | No | ||
| Usage Restriction | Web | Block Access | Yes |
| Monitor Access | Yes | ||
| Safe search | Availability | No | |
| Social Networks | Block Access | Yes | |
| Monitor Usage | Yes | ||
| Personal data Provision | Block | Yes | |
| Streaming | Block Access | Yes | |
| Monitor Access | Yes | ||
| P2P | Block the application | No | |
| Monitor Downloads | No | ||
| Skype | Block chat | No | |
| Block video chat | No | ||
| Monitor | No | ||
| Prevent new Contact | No | ||
| Windows Life Messenger | Block chat | Yes | |
| Block video chat | Yes | ||
| Monitor | Yes | ||
| Prevent new Contact | Yes | ||
| Block email client and/or webmail access | No |
DETAILED USABILITY FINDINGS
| Yes / No | |
|---|---|
| I: installation in 3 steps or less | No |
| I: choice of installation for beginners or advanced users | No |
| C: different degrees of strength for the filtering | Yes |
| C: different content criteria for the filtering | Yes |
| C: option to transfer filter configurations between target users | No |
| C: option to transfer filter configurations between devices | Yes |
| C: overall comprehensible configuration | Yes |
| C: overall conformity with user expectations | Yes |
| C: overall easy to learn | Yes |
| U: alert message in a child friendly language | No |
| U: option to customise the reaction in case of blocking | Yes |
| U: overall easily operable and comprehensible reporting | Yes |
DETAILED SECURITY FINDINGS
| The Tool prevents the user from by-passing the filter by: | Yes / No |
|---|---|
| Using the IP address instead of the URL | Yes |
| Using an alternative browser | No |
| Changing time and date settings* | Yes |
| Disabling or uninstalling the software without a password* | No |
| Closing the filtering tool trough the Task Manager | Yes |
| Using a proxy instead of a direct connection to the Internet | No |
| Accessing the web-pages through the Google Cache | Yes |
| Reaching a website through translation sites | Yes |
| Renaming a blocked application | n/a |
| Using Safe Mode | No |
| Filtering Content personalised by user | No |
| Filtering Content evolving through time | No |
| Filtering Multimedia content | No |
| Filtering outbound content | No |
