SIP-Benchmark III was a project of the Digital Opportunities Foundation in 2009 - 2017.
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Qustodio_Qustodio Premium

Company
Qustodio LLC
Version
180.11.667
Devices supported
Computer
Operating system
Mac OS X
Windows 7
Windows 8
Windows Vista
Windows XP
Price *
38.95 €
Language of interface
english, french, german, italian, portuguese, spanish
Test date
SIP Bench III, 4th test cycle, Summer 2016

*Prices might change according to the latest company offers

EFFECTIVENESS

Effectiveness score for users up to 12 year old: 2.3 out of 4 points
Effectiveness score for users 13 years and older: 2.3 out of 4 points


USABILITY

Installation of the tool: The installation is quick and the user is guided by context-sensitive explanations as well as a tutorial. A process bar indicates the progress of the installation. The installation includes the possibility to set up a user account.
Configuration of the tool: The configuration is web-based and the dashboard provides a good overview of the various functions. Each function can be configured individually and possibilities to individualise the filtering process fulfil the users’ expectations.
Usage of the tool: The alert message is designed appealingly and is understandable for children as well as adults. The reporting is very detailed and shown in various statistics. It includes information on the content, popularity, trustworthiness, and child safety of the visited websites.

Usability of the installation process: 2.7
Usability of the configuration process: 3.1
Usability of the usage of the product: 2.7


Overall score for usability: 2.9 out of 4 points


FUNCTIONALITY

The software works for PC and Mac as well as mobile devices with iOS and Android. Web-based configuration enables the set-up of one user profile for various devices and the remote management of the tool. It offers various functions, for example, filtering via categories and the possibility to create URL based black and white lists, time restriction, or safe search. Furthermore, it is possible to monitor the children's activities on the web. The filter offers the function to block webmail, social media and streaming.


SECURITY

Access to harmful content throught Google translate.
Overall score for security: 1 out of 4 points


DETAILED FUNCTIONALITY

Area of needFunctionalitySpecific issuesAssessment
Management Management of User profiles Create several profiles Yes
Remote Management Manage on various devices Yes
Monitoring Remote access to monitoring Yes
Filtering Customisation Topics Customisation of Filtering Topics Yes
URLs White List Restrict Browsing to White List Yes
Default White List No
Modification OR Creation Yes
URLs Black List Creation of User's own Black List Yes
Keywords Keywords Default Black List No
Default White List No
Creation of a User's Black List No
Creation of a User's White List No
Time Time Limit Settings Set a specific time frame or web access duration Yes
Blocking Message Type Ask for unblocking by parents No
Redirect to safe resources Yes
Usage Restriction Web Block Access Yes
Monitor Access Yes
Safe search Availability Yes
Social Networks Block Access Yes
Monitor Usage Yes
Personal data Provision Block No
Streaming Block Access No
Monitor Access No
P2P Block the application No
Monitor Downloads No
Skype Block chat No
Block video chat No
Monitor Yes
Prevent new Contact No
Windows Life Messenger Block chat No
Block video chat No
Monitor No
Prevent new Contact No
Email Block email client and/or webmail access Yes

DETAILED USABILITY FINDINGS


Yes / No
I: installation in 3 steps or lessNo
I: choice of installation for beginners or advanced usersNo

C: different degrees of strength for the filteringNo
C: different content criteria for the filteringYes
C: option to transfer filter configurations between target usersNo
C: option to transfer filter configurations between devicesYes
C: overall comprehensible configurationYes
C: overall conformity with user expectationsYes
C: overall easy to learnYes

U: alert message in a child friendly languageYes
U: option to customise the reaction in case of blockingYes
U: overall easily operable and comprehensible reportingYes

DETAILED SECURITY FINDINGS

The Tool prevents the user from by-passing the filter by:Yes / No
Using the IP address instead of the URLYes
Using an alternative browserYes
Changing time and date settings*Yes
Disabling or uninstalling the software without a password*Yes
Closing the filtering tool trough the Task ManagerNo
Using a proxy instead of a direct connection to the InternetYes
Accessing the web-pages through the Google CacheYes
Reaching a website through translation sitesNo
Renaming a blocked applicationYes
Using Safe ModeYes
Filtering Content personalised by usern/a
Filtering Content evolving through timen/a
Filtering Multimedia contentn/a
Filtering outbound contentn/a


Funded by
Logo: EUEuropean Commission


Partners:
Cybion Online Business Intelligence

Stiftung Digitale Chancen

coordinated by:
Innova - Technology Transfer and Valorisation



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